How early do I need to come in for my appointment?

We recommend to come 10 minutes earlyso you can relax while waiting for your massage. The therapist knows that you are waiting and will be with you as soon as she has finished her previous treatment.


What can I expect during my massage session ?

On your first visit to Pure Massage the therapist will conduct a short consultation with you. This is to establish the reasons you are getting a massage, current physical condition, medical history, lifestyle and stress levels. This will enable you and your therapist to discuss and agree the best possible techniques and plan for the session.

After the consultation your therapist will ask you to remove your clothing to a comfortable level and will leave the room. Towels areprovided for covering your body during the massage. You therapist will uncover only the part of the body being massaged, insuring that your modesty is respected at all times and that you are kept warm.

The massage takes place on a comfortable, padded massage table. Your massage therapist may offer some advice that will improve the quality of your massage such as deep breathing, which will help if a particular painful or sensitive area is being massaged.

We use water based oil, which does not leave a greasy residue. If you are allergic to some oils, make sure you tell your therapist.

Your therapist will massage either the full body or only specific areas, depending on your choice of massage. OurBody Pure Massage usually includes all the major areas of the body, while Back Pure Massage will focused just on your back. Do remember always communicate if you don't feel comfortable during massage or if pressure isn't right for you.

At the end of the massage, your therapist will leave the room again so you can get dressed. You will then sit down shortly afterwards to discuss the findings of the treatment. Your therapist will provide aftercare advice, may recommend some stretches or exercises for you to practice at home and will discuss if future treatments would be beneficial.

your treatment will be tailored to your exact needs and requirements, so we can work to achieve the particular health outcome and benefits that are most important to you.


What can I expect after the massage?

Your therapist will provide you with aftercare advice to ensure you gain the most benefit from your treatments and to speed up your healing process.

• It is important to drink lots of water after a massage. Massage helps to remove lactic acid from your muscles, and extra water will ensure that these toxins will be flushed from your blood stream, not reabsorbed in your muscles

• Where possible try and follow your therapist's advice and recommendations. Stretching exercises and self-care help to provide relief and will prevent the problem occurring in the future.


How often should I receive massage?

This varies greatly from person to person and your general health and condition will determine this. If you're experiencing chronic pain, you may need to receive the first few massage treatments weekly initially to achieve the desired effect. Once you have reached a level of relief and correction you will probably only need to receive a massage once every 4-6 weeks for maintenance and prevention purposes.

If you are in good health with no specific problems, you may choose to receive a massage once every 4-6 weeks, for maintenance purposes.

It is important however to mention that Pure Massage is preventive type of treatment therefore can be received on regular basis. Many of our regular clients come to us every fortnight.

Your therapist will be able to inform you of treatment recommendations at the end of your session.

Massage is very effective in addressing chronic pain, and can often be complemented by other supportive measures, such as acupuncture, chiropractic or osteopathy treatments.


I'm pregnant - is it safe to have a massage?

Unfortunately, if you are in your first 3 months of pregnancy we are unable to offer you a massage treatment. After first trimester you can fully enjoy benefits of pregnancy massage feeling perfectly safe. We will massage your back on the specially prepared chair so you will never experience any pressure on your tummy. Afterwards you will relax on the bed in most comfortable position for you supported by as many pillows you need and therapist will spend extra time on your legs and feet to prevent any water retention so common during the pregnancy. Pregnancy massage is a specialty and requires additional skills and qualifications, so please make sure that you select the "Pregnancy Massage" treatment when you book.


How do I make a booking?

It's very simple — you can book online or send us an email if you want ask any question. We will respond back clarify all your requests andoffering additional phone call conversation if needed.


How do I cancel a booking?

When you make a booking, the therapist's diary is blocked off for your treatment plus travel time allowances before and after the treatment. This means no one else can make a booking during that period.

Therefore, we ask for 48 hours notice - cancellations within less than 48 hours of the booking may incur a cancellation charge of up to 100% of the cost of treatment.

If you'd like to make a cancellation, please contact us asap, We might be able to book your slot.


Am I supposed to tip the therapist?

It is completely up to you! If you enjoyed the treatment and would like to tip the therapist then please feel free to do so.

In terms of how much to tip, again, this is up to you and any tip is much appreciated by the therapists.

Also, just so you know, Pure Massage do not take any of the tips, it is 100% for the therapists and them only.


Can I eat before my treatment?

Normally, it is best not to eat anything or consume any alcoholic drinks before your treatment. Of course, have plenty of water or fresh fruit juices.


If I'm running late, does it run into my massage time?

Depending on the schedule of the therapist, it may reduce length of your massage treatment as we don't want the next client to wait for his/her treatment. So please make sure you are on-time.


Should I talk to the therapist during my treatment?

It is best for you to enjoy your treatment with your eyes closed and relaxed, this is time for you. You will benefit from the massage even more on all three levels of mind, body and soul.

If you experience pain or discomfort during the session, please immediately inform the therapist so that pressure / strokes can be adjusted to your level of comfort.